ABOUT THE CLIENT
Wayne Transports is one of the largest family-owned trucking companies in the US, offering B2B transportation services across the US and Canada.
BUSINESS CONTEXT
Wayne Transports needed a reliable logistics portal for their customers, suppliers, and employees to:
- automate manual order processing
- develop efficient tools for creating and managing orders and interacting with customers
- implement a unified source of truth to get customer and shipment data in a single system
The company approached Yalantis because of our relevant experience in supply chain software and customer portal development. Together, we outlined the following project goals:
- Develop an easy-to-understand and intuitive UI/UX
- Implement relevant and personalized functionality based on user roles
- Ensure a proper level of security with a permissions system
Discover how we helped a trucking company build trust with their existing customers, simplify order management for employees, and decrease operational expenses by developing an interactive web-based customer portal that supports real-time round-the-clock order processing and tracking.