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Didn't You Get an Email? Troubleshooting Registration Issues

Completing your registration on SwapLance involves verifying your email address, an important step that ensures you're the owner of the email you've registered with. Occasionally, you may run into issues receiving our confirmation email. This guide provides simple steps to troubleshoot such issues.

What to Do If You Didn't Receive a Confirmation Email

  1. Wait: Due to high demand, it can sometimes take up to 24 hours for the confirmation email to reach you. Please be patient and keep checking your inbox.

  2. Check Your Email Address: Make sure the email address you entered during registration is spelled correctly. A single typo can prevent the confirmation email from reaching you.

  3. Check Your Spam Folder: Sometimes, emails from new contacts can be incorrectly marked as spam by your email service provider. Check your spam or junk folder to see if the confirmation email ended up there.

Contact Support: If after taking the above steps, you still have not received the confirmation email, it's time to get in touch with our support team. They're on standby to help you resolve any issues you may have during registration.

Conclusion

Receiving and responding to the confirmation email is a vital step in the registration process.

By following the steps outlined above, you should be able to troubleshoot any issues you face during this process. Remember, our support team is always ready to help if you need further assistance. 

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